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Hotel · Almaty · Almaty City

Holiday Inn Almaty By Ihg

A 4-star stay on Timiryazev Street, close to Republic Square and the mountains, with straightforward comforts and a welcoming team.

  • Central location within easy reach of Republic Square
  • Mountain views from select rooms
  • On-site parking and electric vehicle charging
7.9 Very good 849 reviews Booking.com 7.9 · 849 reviews

About

Holiday Inn Almaty By Ihg

Holiday Inn Almaty By Ihg is a 4-star hotel on Timiryazev Street, positioned for exploring the city. Guests consistently mention the helpful, multilingual staff and the convenience of being near the metro, Republic Square, and the airport. The property includes a restaurant, a fitness centre, and meeting spaces.

Rooms are soundproofed and come with air conditioning, a mini-bar, tea and coffee facilities, and a flat-screen TV. Some rooms offer mountain or city views. The hotel provides parking on site, an electric vehicle charging station, and a paid airport shuttle, making it a practical base for both leisure and business travellers.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Genuinely helpful staff — Reviewers repeatedly highlight the reception team's speed, friendliness, and willingness to help, including arranging upgrades.
  • Strong location — Guests note the proximity to the metro, Republic Square, and the airport, plus easy access to the mountains and Kok Tobe.
  • Comfortable, quiet rooms — Rooms are described as spacious, clean, and in good condition, with soundproofing and guest favourites like mountain views and comfortable beds.
  • Good breakfast and dining — Several guests praise the breakfast selection and the quality of food at the on-site restaurant.

Worth weighing

3 to weigh
  • Occasional service lapses — One guest had a notably poor experience, describing the hotel as the worst they'd seen from the brand and calling for better service management.
  • Mixed value perception — The value rating is slightly lower than rooms and staff, suggesting some guests find the price point high for what's offered.
  • Facilities could be more polished — The facilities rating is among the lowest categories, indicating that some on-site amenities may feel dated or limited.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Twin Room Non-Smoking

  • 2 Single beds
  • Heating
  • Bathtub
  • Air conditioning

1 Double Standard Sofa Bed Smoking

  • 1 Double bed
  • Heating
  • Bathtub
  • Air conditioning

1 Double Standard Sofa Bed Non Smoking

  • 1 Double bed
  • Heating
  • Bathtub
  • Air conditioning

Standard Twin Room Smoking

  • 2 Single beds
  • Heating
  • Bathtub
  • Air conditioning

King Suite City View Smoking

  • 1 King-size bed
  • Heating
  • Bathtub
  • Air conditioning

Standard Twin Room Mountain View

  • 2 Single beds
  • Heating
  • Bathtub
  • Air conditioning

1 Double Standard Sofa Bed Top Floor

  • 1 Double bed
  • Heating
  • Bathtub
  • Air conditioning

1 King Suite City View Non Smoking

  • 1 King-size bed
  • Heating
  • Bathtub
  • Air conditioning

Standard Room

  • 1 King-size bed
  • Heating
  • Bathtub
  • Air conditioning

1 King Bed Standard Top Floor

  • 1 King-size bed
  • Heating
  • Bathtub
  • Air conditioning

King Suite Non-Smoking

  • 1 King-size bed
  • Heating
  • Bathtub
  • Air conditioning

Standard King Room Smoking

  • 1 King-size bed
  • Heating
  • Bathtub
  • Air conditioning

Standard King Room Non-Smoking

  • 1 King-size bed
  • Heating
  • Bathtub
  • Air conditioning

1 Double Bed Suite Smoking

  • 1 King-size bed
  • Heating
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • Parking
  • Electric vehicle charging station
  • 24-hour reception
  • Lift
  • ATM/Cash machine
  • No smoking on site
  • VIP check-in/ -out
  • Luggage storage
  • 24-hour security
  • Key card access
  • Smoke detectors
  • Fire extinguishers

Room

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Electric kettle
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Carpeted floor
  • Safe deposit box
  • Cots

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Paid airport shuttle
  • In-room breakfast
  • Packed lunches
  • Special diet menus
  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Fitness centre
  • Rooms/ Facilities for disabled

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.9
Very good 849 reviews

Guest-rated 7.9/10 from 849 reviews

Booking.com · 7.9 · 849 reviews
7.9Verified guest

“The reception team was quick and friendly. The location is fantastic – close to the metro, Republic Square, and the airport. I also enjoyed a meal at Belvedere Grill Room, just a short walk away.”

7.9Verified guest

“Staff were very accommodating and did their best to help throughout my stay.”

7.9Verified guest

“Extremely polite staff and excellent service. The room was clean, with 30 TV channels and Wi-Fi that worked well.”

7.9Verified guest

“The standard room has all the basics – central heating, a flat-screen TV, and a safe. Breakfast was both reasonable and high quality, and the service was very friendly.”

7.9Verified guest

“A brand-new room with an exceptionally comfortable bed and wonderful mountain views. The location is right next to the mountains and Kok Tobe, close to restaurants and the centre.”

7.9Verified guest

“Overall a lovely spot for sightseeing in Almaty. The reception staff were incredibly helpful, and we were upgraded to a spacious, pleasant standard room – a nice touch. Breakfast was reasonable with a generous choice.”

04 — Location

Getting around Almaty

The property sits in Almaty.

Getting around: The hotel is close to a metro station, making it easy to explore Almaty. Republic Square is a 10-15 minute walk, and the airport is reachable via the hotel's paid shuttle.

Nearby attractions: Park the 28 Guardsmen is about a 10-minute drive away. The mountains and Kok Tobe are also close by, according to guests, offering opportunities for nature and views.

2D, Timiryazev Street, Almaty, Almaty City, 050013, Kazakhstan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
418 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 until 23:59, and check-out is at 12:00.

Is parking available at the hotel?

Yes, parking is available on site, and there is also an electric vehicle charging station.

Are pets allowed?

No, pets are not allowed on the property.

Does the hotel offer an airport shuttle?

Yes, a paid airport shuttle is available.

Is there a restaurant on site?

Yes, the hotel has a restaurant and a bar/lounge area. In-room breakfast is also offered.

Do the rooms have air conditioning?

Yes, all listed room types include air conditioning and heating.

The bottom line

For travellers who prioritise a convenient base, a welcoming team, and genuine comfort, Holiday Inn Almaty delivers. It's a solid pick for both business and sightseeing, provided you don't expect luxury flourishes.

7.9A dependable, well-located stay with consistently praised staff.

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